Some things are good the way they are, others need a tweak. Customer feedback and our insights have shown us that ChatBot’s Visual Builder is one of the areas on our platform that could deliver a better experience. Our new vision for it has just been released. We’re happy to... read more
The initial step of creating a chatbot is the hardest to take. To make that step much easier for you, our chatbot designers prepared a set of ready-to-use ChatBot templates with descriptions that are all in one place. More about Templates Templates are ready-to-use chatbot... read more
ChatBot and Infermedica have partnered together to help scale up the COVID-19 crisis response. The result of this cooperation is the COVID-19 Risk Assessment Chatbot that we share for free. The solution can help businesses and organizations share verified information about... read more
Discover a new section in your button settings that brings more configuration under the hood. Buttons can significantly accelerate chats and improve customer experience. They can guide the conversation but also open websites, dial phone numbers, open Moments, and more. Recently,... read more
We’re rolling out refreshed archives with a better look, great tweaks, and new features. You have probably noticed that ChatBot is gradually getting a new design. We’ve already refreshed Stories, Integrations, and added a few new sections such as Reports and Users.... read more
A while ago we’ve reached a decision to change our platform name. It wasn’t easy to say goodbye to the BotEngine label, but we’re sure it’s the right move. Below we‘re sharing our thoughts behind this decision. Enjoy your reading and from now on, call us ChatBot! We’ve started... read more
The Academy brings a new and efficient way to master chatbots: no more hours spent on reading docs and following tedious instructions. Learning new applications is like moving to a new city. First days, you entirely rely on maps, browse the internet to know the right places, and... read more
The new training tool brings daily improvement to your chatbot. Planning a chatbot can sometimes look like fortunetelling. You try to predict what is your client going to say before the launch of the bot. Later, you send the chatbot round to your friends, colleagues, and family... read more
Under the shiny cover of your buttons, there’s a lot of magic you can use to boost your chatbot. Buttons allow serving desirable answers to your visitors in an easy and understandable way. Moreover, you can assign each of them an action to be performed when the button is clicked... read more
The new transfer action brings more flexibility and simpler configuration to the LiveChat integration. Previously we’ve used the transfer interaction to redirect ongoing chats to LiveChat agents, that had been automatically added to the story after activating the integration.... read more
Use the new cloning tool to copy ready chunks of the story and reuse them without wasting your energy on repetitive tasks. We’ve created ChatBot to relief you from robotic daily work, so we don’t want you to act like a robot while creating one. Work smarter using the cloning tool... read more
Building a good scenario brings you halfway to a successful chatbot experience. But what if you don’t have an idea or experience how to even start a plan? Don’t worry! We have prepared free and easy to use templates for you! When you enter ChatBot for the first time, it’s easy to... read more
You know that feeling when you’re expecting a message from someone you like? Squinting at your phone every 10 minutes and jumping up every time it is buzzing? Now chatbots can give you this excitement! Today we’re introducing the delay! The great advantage of bots is that they... read more
Everyone wants to feel special, right? With filters, your bot can send different messages to different customers based on your criteria. Filters give you a lot of flexibility. You can create responses that will be shown only to a specific audience, and most importantly, squeeze... read more
Free 14-day trial No credit card required
