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When data leads, a better user experience follows. Get valuable insights with ChatBot reports.
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ChatBot offers reliable reports to track and optimize your chatbots' performance. Take your business decisions based on real data.
Track the total number of chats between ChatBot and users.
Use the heatmap to find out when your users are the most active.
Understand what's the average engagement in the chat.
The average number of messages sent to your chatbot shows you the trend in the length of a typical chat.
Check which topics repeat the most to see where your users’ interests lie.
See how many users chat with your chatbot.
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Get to know people who talk with your chatbot and build relationships.
ChatBot automatically saves every user to the Users database. View collected details about the user and their chats.
An automated chat can be the beginning of valuable relationships with your customers. Assign users to custom groups that you'll target in your next marketing campaign.
Archives give you valuable information about your chatbots' past conversations. Use this knowledge to build better chatbot Stories and improve customer satisfaction.
See what happened during the chat, check collected data, and examine failed actions.
Archives are linked to Users, so you can get a full context of every single chat.
Discover weak spots of your chatbot Story and make improvements.
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