Instant messaging apps have various functionality. That’s why when you integrate your bot with an app, be aware that some of the bot responses may not be supported.
Compatibility table
FacebookLiveChatSlackChat Widget
Text | true | true | true | true |
Image | true | true | true | true |
Card | true | true | true | true |
Carousel | true | true | true | true |
Button | true | true | true | true |
Quick replies | true | true | true | true |
Ask question | true | true | true | true |
Set attribute | true | true | true | true |
Go to | true | true | true | true |
Webhook | true | true | true | true |
Backtracking | true | true | true | true |
Reset | true | true | true | true |
Add to segment | true | true | true | true |
Remove from segment | true | true | true | true |
Transfer | false | true | false | false |
Close chat | false | true | false | false |
Create ticket | false | true | false | false |
Transcript | false | true | false | false |
Goal | false | true | false | false |
Tag | false | true | false | false |