ChatBot’s responses are based on a set of our AI tools. The algorithm compares the query provided by your visitors to the phrases that it already contains. We have 2 matching systems: Machine Learning (this one is a preferred system) and Keywords.
If you created your bot automatically by providing your knowledge source - our algorithm will work only with any source. However, the bot will adjust the language of the chat to the language the user started the chat in.
If you create the bot from scratch, it will understand only the language you create it in. We support creating bots in most languages.
If you created your bot automatically by providing your knowledge source - our algorithm will work only with any source. However, the bot will adjust the language of the chat to the language the user started the chat in.
If you create the bot from scratch, it will understand only the language you create it in. We support creating bots in most languages.
Some features, such as system entities and templates, are provided only in English. Besides that, ChatBot will work with most of the popular languages.
When you build your bot from scratch, you provide the responses and match user queries to it. Later, you can train it to act better based on the new phrases that your users provide. The correct bot response is chosen based on the Confidence Score —the bot analyses the user’s query against the one it already contains.
If you wonder how ChatBot works with your language, start a free trial now.
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