Sales tax

Check the amount of the sales tax you need to pay. 

The local state laws require ChatBot to collect the sales tax on your subscription. Depending on your company address, the tax is added to your ChatBot subscription. 

What is the sales tax?

A sales tax is paid to a governing body for certain goods and services. Usually, the law allows the seller to collect funds for the tax from the consumer at the point of purchase.

Is my company required to pay the sales tax?

The prices displayed on our website don’t include the sales tax. If your company is subject to tax, the charge will be automatically calculated and added to your subscription. The tax is determined by your company’s zip/postal code.

Currently, ChatBot collects the tax only for the state of Massachusetts (U.S.). If the law evolves, the list of states where the sales tax is assessed might change. We’ll update the list of applicable states and charge the tax accordingly when this happens.

Currently, ChatBot collects the tax only for the state of Massachusetts (U.S.). If the law evolves, the list of states where the sales tax is assessed might change. We’ll update the list of applicable states and charge the tax accordingly when this happens.

Where can I find the tax amount I will pay?

You can find it on the subscription page and on your invoices.

Can I be exempt from paying the sales tax?

Some companies may be exempt from paying the sales tax, such as charitable, religious, or educational organizations. If your company would like to apply for the sales tax exemption, please send your completed exemption form to support@chatbot.com.

How can I change my company’s address?

Account owners can update the billing details on the subscription page.