ChatBot is now part of Text.
Try our full AI-powered support platform.
Start your free trial
ChatBot is now part of Text.
Try our full AI-powered support platform.
Start your free trial
Powered by Text AI
Resolve up to 80% of customer service cases
and boost your sales on auto-pilot.
Free 14-day trial No credit card required
your customer satisfaction
with the next level AI chatbots
accurate AI-generated answers
to customers' questions
your website with a 24/7
AI agent responding to chats
We combine your expertise, website content, and data from internal documents to create a powerful chatbot.
Website
Scan your website content and use the extracted information to train your chatbot.
Scan your website
Files
Use multiple files, from .pptx to .md, to boost your AI agent's response accuracy.
Add your files
Articles
Add and edit articles as knowledge sources for your AI chatbot to provide consistent responses.
Add your articles
Boost your AI chatbot
Train your AI bot the way you would explain something to another human. It’s that simple!
Choose which knowledge sources your AI agent uses. Keep web pages up to date and add new resources anytime.
Set your AI agent's role, tone, and boundaries with custom instructions.
AI agent combines machine learning, natural language processing, and generative AI to handle questions of any complexity.
Accurate AI-generated answers, always based entirely on the provided data.
No extra configuration needed with AI providers, like Anthropic, Google or OpenAI. We handle that for you.
No lags while building responses, just right answers in a flash.
All data from training resources and chats is hosted exclusively on the Text platform.
Every support conversation is a chance to recommend a product, recover an abandoned cart, or close a sale. Text AI agents find the opportunity automatically.
Your AI agent matches customers with products they actually want. Personalized suggestions based on browsing history, cart contents, and conversation context.
Try it freeGenerate and qualify leads instantly, in the right moment. Lead generation becomes part of the conversation experience.
Try it freeDeliver timely, relevant messages based on behavior and intent. Every nudge feels personal and drives action.
Try it freeServe tailored offers at the perfect moment. Context-aware incentives drive sales without feeling pushy.
Try it freeAutomate over 80% of chats and tickets. Your team gets time back, and customers get answers instantly.
Try it freeTransfer conversations with full context and zero repetition. Pick up the thread seamlessly to keep the momentum.
Try it free
Powered by Text AI
Free 14-day trial No credit card required
No developer needed. Sign up for a free Text trial, paste your website URL, and ChatBot builds a knowledge base from your content automatically. Choose a tone of voice, pick which pages to train on, add custom answers where you want them. Most teams go live the same day.
ChatBot answers strictly from the content you provide. It doesn't pull from random internet sources or third-party data. Test before going live, refine your knowledge base as you learn what customers ask, and you stay in full control of what it knows and how it responds.
ChatBot works as a full AI agent: it sends personalized welcome messages, creates and updates support tickets, collects customer details mid-conversation, offers discount codes, and hands off to a human when needed. Each skill toggles on or off to fit how your team actually works.
Text uses secure APIs, permission-based access, and enterprise-grade data handling. ChatBot trains only on the content you provide, not on other customers' data or outside sources. Your information stays under your control.
Websites (full site or single pages), uploaded files (PDF, DOCX, PPTX, TXT, CSV, up to 50 MB), and articles you write directly in the platform. Knowledge sources auto-update on the schedule you set, so your chatbot stays current on its own.
Yes. Tone of voice (professional, concise, friendly, casual, or polite), response length (short, standard, or long), and custom instructions up to 10,000 characters, where you define its role, personality, and constraints. ChatBot matches your brand, not a generic AI default.
That's how it's built. The AI agent handles repetitive volume. Your team handles the conversations that need judgment or a personal touch. Handoffs come with full context, so nobody starts from scratch. Your agents also get AI-powered reply suggestions and a Copilot assistant inside Text to help them respond faster.
A basic chatbot follows a script. ChatBot by Text is an AI agent that understands context, remembers conversation history, learns from your business data, and takes action: creating tickets, offering discounts, and routing conversations. It gets smarter over time. And because it lives inside Text, it's connected to your live chat, help desk, and reporting from day one.
