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No-code chatbot builder

AI chatbot builder to help your website sell

Create an AI chatbot for your website in minutes. Teach it from your own content instead of scripting replies, then watch it answer customers and spot the buyers in your queue.

Free 14-day trial No credit card required AI agent included

Playbook skill builder in Text: a skill written as one sentence - when a chat ends with a new visitor, get the transcript, qualify the lead with AI, create a lead in Salesforce, and message the sales team in Slack Chat management skill card in the Playbook: create a ticket with summary and tags

Answers from your own content

The AI agent learns your website, help center, and files, then writes each reply itself.

Flows when you want control

A drag-and-drop canvas runs the scripted moments: triggers, branches, and actions across your stack.

Wins you can count

Sales, leads, and resolved conversations land in your reports, in dollars.

Over 35,000 brands run their customer conversations with Text

ToyotaS&P GlobalUnileverHuaweiMotorola SolutionsAdobePayPalKPMGHyundaiLGMcDonald'sMercedes-Benz

What is an AI chatbot builder?

An AI chatbot builder is software that lets you create a chatbot for your website without writing code. You will also see the same tools called chatbot makers or chatbot creators. The name matters less than the method. The older generation asks you to script every reply in a flowchart. The newer generation starts from your content and writes replies with generative AI.

Rule-based builders match keywords and follow branches, so they break the moment a customer phrases something differently. AI-powered builders read your website, help center, and policies, then answer in real time. Text gives you both sides in one product: an AI agent you teach, and a drag-and-drop canvas for the automations you want to control step by step. It is the same engine behind our AI customer service software.

73%

of conversations resolved by the AI agent on its own.

24/7

Questions get answered at 2 PM and at 2 AM.

266%

average visit-to-order lift reported by Shopify stores.

Create your AI agent in minutes

Point it at what you already have. It learns your content and starts answering.

Adding a website as a knowledge source for the AI agent, with a full site scan selected

Point it at your website

Give it your URL and it scans your pages: the whole site, one section, or single pages. Sources can refresh automatically, so answers stay current.

Custom instructions editor where you tell the AI agent how to behave in plain language

Tell it how to behave

Write instructions in plain language, up to 10,000 characters. Set the tone of voice, the languages it speaks, and how long answers should run.

Knowledge sources for the AI agent: a help center URL, a product catalog PDF, and a quick start guide

Add files and articles

PDFs, DOCX files, and help articles become knowledge sources next to your website scan, and sources marked as updated refresh on their own.

Report showing AI agent resolutions at a 73.2% resolution rate, up from the previous month

Watch what it resolves

Reports show resolutions and the resolution rate, so you see the queue shrink from week one.

Create your AI agent

Design chatbot flows on a drag-and-drop canvas

Some moments should not be improvised. Draw them as flows: a trigger, your conditions, and actions across your stack.

Flow on the canvas: when a chat ends, AI reasoning qualifies the lead, Salesforce finds or creates it, and Slack gets the message

Trigger and branch

Start from any event, branch on your rules

A flow starts when something happens: a chat ends, a keyword shows up, a ticket is created, or a schedule fires. Conditional paths split the flow on the data in view, so a qualified lead lands in Salesforce and your team hears about it in Slack.

Flow on the canvas keeping Salesforce in sync: find the contact, branch on the result, and create it when missing

Act across your stack

Every step talks to your tools

Blocks read chat details, look up the customer, and act in Salesforce, HubSpot, Mailchimp, or Slack. Webhooks reach anything else. Delays and parallel branches keep multi-step scenarios tidy on one screen.

Design your first flow

Or just describe the automations you need

Preview a skill, then create it for your website. Each skill tells your AI agent when to act and what to do.

Test everything before customers see it

Nothing you build here goes live by accident.

Step 1

Preview the conversation

Chat with your AI agent in a preview widget before it goes live. It also shows which skill would trigger, and when.

Step 2

Fire a test run

Trigger a flow manually and watch it execute step by step before it touches real conversations.

Step 3

Audit every run

Run logs keep the history: what fired, what succeeded, and what failed. Debugging is reading, not guessing.

Launch it everywhere your customers ask

Build the chatbot once, answer on every channel, and keep one queue.

Messaging channels feeding one inbox in Text, with per-channel views in the sidebar and a conversation open next to them Messaging channels feeding one inbox in Text, with per-channel views in the sidebar and a conversation open next to them

Website chat widget

Your website chat widget goes live with a copy-paste snippet, or install the WordPress chatbot plugin.

WhatsApp and Messenger

The same build answers as a messenger chatbot and on WhatsApp, in one inbox.

SMS

Twilio-powered texts reach the same AI agent and the same queue through the SMS chatbot.

Email and tickets

Forward your support mailbox and email becomes tickets in the same inbox your chatbot and team share.

Deep Shopify integration

A Shopify chatbot answers with the order in view and sells from your catalog.

Webhooks to your stack

Flows and custom skills call your outside systems: Salesforce, HubSpot, Klaviyo, Mailchimp, or anything with a webhook.

Launch on your channels

Results from brands that run on Text

Reported by companies using the AI agent and inbox in production.

Wembley

$1.5M

Revenue after 8 months

Sephora

+25%

Average order value

Stratco

80%

AI resolution rate

Get your own numbers

How to build a chatbot without coding

Four steps from signup to a live chatbot on your site.

  1. Create your account

    Sign up free with your business email. 14 days free, no credit card required.

  2. Teach the AI agent

    Point it at your website and add the files or articles it should answer from.

  3. Test in the preview

    Chat with your agent in the preview widget and adjust the instructions until it sounds like you.

  4. Launch on your channels

    Add the widget with a snippet or the Shopify, WordPress, or Webflow apps. Plug in WhatsApp, Messenger, or SMS when you are ready.

Chatbot builder or AI agent builder: which do you need?

The market is renaming itself. Tools that called themselves chatbot builders now call the same thing an AI agent builder, and both labels get used for products that work very differently. The question that matters is not the label. It is whether you script conversations up front or teach the system and let it write. Scripted flows are predictable and rigid. Taught agents handle phrasing they have never seen. Text pairs the two, so you script only where control pays off.

One build, every use case

The same build works as a customer service chatbot on Monday, a sales chatbot on Friday, and an ecommerce chatbot through the holidays. Teach it once, then add a skill per job instead of building a new bot each time.

Frequently Asked Questions

An AI chatbot builder is software that lets you create a chatbot without writing code. Modern builders work with generative AI: instead of scripting every reply, you connect your website, help center, and documents, and the AI writes answers from that content. You will also see the same tools called chatbot makers or chatbot creators.

Yes. Teaching the AI agent is point and click, skills are written in plain sentences, and automation flows are drawn on a drag-and-drop canvas. Code stays optional: webhooks and the API are there when you want them.

Minutes for the first working version. The website scan does most of the setup, and the preview widget lets you test right away. Plan to spend the first week adjusting instructions and adding knowledge sources as you watch real conversations.

Add knowledge sources: your website as a full scan, a section, or single pages, plus files like PDF and DOCX, and help articles. The AI agent answers from what you gave it, and website sources can refresh automatically.

Yes. The AI agent transfers the conversation to your team with the full history attached. If nobody picks up within 30 seconds, it creates a ticket, so nothing gets lost.

Plans are listed on our pricing page, and each one includes a set number of AI agent resolutions per month. Every plan starts with a free 14-day trial, no credit card required.

Sign up, point the AI agent at your website URL, and it builds a knowledge base from your pages. Then add the chat widget with a copy-paste snippet or the Shopify, WordPress, or Webflow integration. Most teams go live the same day.

A classic chatbot builder makes you script the conversation up front: every question, every branch. An AI agent for customer service starts from your content and writes each reply in real time. In Text you get both: the AI agent does the talking, and flows and skills give you scripted control where it pays off.

Text is free for 14 days, no credit card required. You can build your AI chatbot, put it on your site, and count what it resolves before you pay anything.

The website chat widget, WhatsApp, Facebook Messenger, and SMS. Email lands in the same inbox as tickets. You build the chatbot once, and every channel shares one queue.

Yes. It recommends products from your catalog, answers with the order in view, and captures leads when your team is offline. Sales that start in a conversation are attributed in your reports, in dollars.

Build your AI chatbot today

Free 14-day trial No credit card required AI agent included